Administrator wanted at Motus South Africa to provide back office support to the Fleet department to ensure accurate and timeous internal and external customer service, as per agreed standard operating procedures to meet and exceed customer satisfaction.
Duties and Responsibilities
PROCESS AND GOVERNANCE
-Deliver on agreed performance targets according to set procedures and service level agreement.
-Execute work in line with governance and compliance processes.
-Identify and apply known solutions to operational challenges and escalate unresolved issues.
-Record and report on transactional activities to provide timely and accurate information for decision making in area of accountability.
-Execute work activities effectively and efficiently in order to maximise financial performance and profitability.
-Deliver services that creates a culture which aims to exceed customers’ expectations in all aspects of the business.
-Deliver work activities effectively to satisfy customers.
-Attend training initiatives to improve work quality and enhance own skills.
-Own and live up to company values.
Qualifications and Experience
-1-2 years experience in a similar environment
-GET Certificate with Level TBA: Pre2009 was L4
-Industry legislative compliance/ knowledge.